I have never been what I would call a ?smart? shopper. I need something, I find it in a store or online, and I buy it. I'm not a coupon clipper or a Black Friday beast, but after my last big purchase I've decided I need to at least read product reviews online before I buy.
I simply have never had such a horrible experience! I have shopped online for a long time and this is my first time being burned. Live and learn, I suppose.
I'm not a chef and don't have a family to feed, but I enjoy making smoothies for myself. I've experimented with making my own hummus and creamy soups, too. When my blender broke, I set to buying a new one right away.
Things went wrong from the day that the delivery deadline went whooshing past. I had paid extra to get it to my house by Thursday at the latest and it didn't arrive until Monday! It showed up the same day it would have had I not spend the extra money on upgrading shipping and handling.
Inside the cardboard shipping box, the blender was, just as advertised, new in the box. I set it up right away and started preparing a savory winter squash soup for my dinner. I read the directions to make sure I didn't put too much food at once in my beautiful new blender.
The moment I hit the blend button, however, there was a puff of black smoke and a smell of burning plastic. Upon inspection, the electrical cord was scorched and melted right at the point where it connects to the back of the blender.
My first response was fear, actually, and not anger. Electricity can be scary! I could have been shocked or burned! When I got my head about me again, I carefully unplugged the power cord from the electrical socket and set about making pasta for dinner instead.
I was able, within a few weeks, to get all my money reimbursed, including the expedited shipping charges. I had to send the broken product back but the seller covered that cost, too.
At some point during the return process, I went back to the seller's post and did a little research. Sure enough, product reviews were decent for the item itself but everyone who had purchased from the seller I chose had a bad experience. Since I'm not a picky person, I didn't think reading the comments would do me any good, but I can tell you when I once again started shopping for a blender the seller and product reviews were the first thing I turned to!
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